We respect the privacy of every individual who visits this site. Our policy on the collection and use of personal information is outlined below. You may choose to submit personal information (such as your name, address, e-mail address and telephone number) to us via this web site. If you do, we may use that information to:
We will not disclose any personally identifiable information without your permission unless we are legally entitled to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime). You will be treated as having given your permission for disclosures referred to in this policy. It is very important to us that we provide you with the highest level of service. In order to help us do this, we may use the information you supply us with for:
We may also use the information you supply us with for giving your name, address, telephone number and e-mail to local Steven Eagell Toyota Centre. This centre may use this information for:
If you do not want us to use the information relating to you for any of the above purposes or to disclose your name, address, telephone number and e-mail as set out above, please contact us as set out below. If you do choose to ask us to stop using your personal data for these purposes, then:
If, however, you are or have been a customer of ours then we may continue to process data for the purpose of administering and otherwise in connection with any agreement that you have with us.
This requirement will continue for as long as we have an agreement with you and for a reasonable period of time afterwards (as, for example, we may be legally obliged to retain information about you even after such agreement has expired).
We may automatically collect non-personal information about you such as the type of internet browsers you use or the web site from which you linked to our site. You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site.We may store some information (commonly known as a "cookie") on your computer when you look at our site.
This information facilitates your use of our web site and ensures that you do not need to re-enter your details every time you visit it. You can erase or block this information from your computer if you want to (your help screen or manual should tell you how to do this).
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.
We welcome all feedback, take every complaint extremely seriously and investigate thoroughly. If you have a compliment, complaint or feedback, please email firstname.lastname@example.org and it will reach our management team, including Directors.
Alternative Dispute Resolution (ADR)
Whilst we always aim to help customers wherever possible, if you remain dissatisfied with the outcome and explanation we have provided, we would recommend you contact Motor Codes. Motor Codes is a member of the Chartered Trading Standards Institute approved consumer codes scheme and is a provider of Alternative Dispute Resolution (ADR), offering conciliation and arbitration. You can contact them via www.motorcodes.co.uk or on their advice line 0800 692 0825. Their decision will be legally binding on both Toyota and you, as the consumer.
We have implemented technology and policies to safeguard your privacy from unauthorised access or improper use and will continue to update these measures as new technology becomes available.
We cannot be responsible for the privacy policies and practices of other web sites (including those of Toyota Centres) even if you access them using links from our web site and recommend that you check the policy of each site you visit.
In addition, if you linked to our web site from a third party web site, we cannot be responsible for the privacy policies and practices of the owners or operators or the third party web site from which you linked to our web site and recommend that you check the policy of that third party web site and contact the owner or operator of such web site if you have any concerns or questions.
If you would like to contact us, write to us at: Steven Eagell Limited, 26 Red Lion Square, London, WC1R 4AG