Experienced Sales Administrator, Romford

We are an Equal Opportunity Employer and offer a competitive salary. Experience required.

This is an exciting opportunity to join Steven Eagell Toyota as an experienced Sales Administrator at our Romford branch. You will provide administrative support to the Sales Department, ensuring efficient processing of new and used vehicle orders - From adding on V8 to invoicing on delivery day. You will liaise with the Sales Manager and Toyota GB to process vehicle orders in line with company policy. Motor industry experience is required, while experience with the Toyota brand and systems such as Kerridge, AFRL and the V8 Dealer Management System is highly desirable.

Key Job Responsibilities:

  • Completes all pre-delivery related administration ensuring vehicles are taxed, invoiced and paid before delivery
  • Checking with Toyota GB regarding vehicle returns and showroom vehicles
  • Liaises with Toyota GB providing accurate delivery dates and costs
  • Enters vehicle job sheet details onto After Sales department system to ensure records regarding pre-delivery work is accurate and up to date
  • Provides general support to the Sales Managers, keeping them informed of customer order status and any issues that may arise relating to department sales
  • Works with After Sales team to ensure completion of service orders and accuracy of costs and work Provide Sales Managers with a weekly status report Updates the Centre database
  • Keeps stock records complete up to date for all cars as appropriate
  • Advises the centre on matters regarding stock so that they are always aware of the current stock status
  • Provides appropriate data input for the Centre financial reporting and customer database management purposes
  • Works as a full member of the Centre team
  • Works with colleagues and other teams across the Centre to seek out and deliver continuous improvements
  • Uses Toyota systems to provide administrative support to the Sales Managers
  • Manages banking duties
  • Assists with accounts payments and queries
  • Liaises with group sites to ensure all stock and paperwork is in order

Key Success Criteria:

  • Accuracy and timeliness of Retail invoicing.
  • Accuracy and timeliness of records and invoicing
  • Pro-active, organised and able to work on own initiative
  • Administration skills including multi-tasking
  • Team working with other departments across the Centre
  • Able to work under pressure and to deadlines
  • Good communication skills
  • Computer literate and able to learn new systems quickly

About Us:

We are a multi-award winning automotive company and the UK's largest independent Toyota group, with dealerships across nine counties - Beds, Bucks, Herts, Northants, Cambridgeshire, Essex, Ipswich, Suffolk & Norfolk. We were founded in 2002, and our primary objective remains "100% complete customer satisfaction".

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Please send your CV and cover letter to mark.ireland@steveneagell.co.uk. Good luck!

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Ref: SALESARO

Working Hours Monday-Friday 8.00am - 6.00pm
Location Romford
Salary Competitive Package
Benefits
  • An excellent training and development programme with Toyota
  • A state-of-the-art working environment;
  • A staff car scheme with up to 2 new vehicles per household
  • Career progression & competitive salary
Closing Date 30/06/2019